Thank you for shopping with KidBabyz! We want to ensure your experience with us is as smooth and transparent as possible. Please read below for everything you need to know about our shipping process.

🚚 IS SHIPPING FREE?

Yes! We offer FREE WORLDWIDE SHIPPING on all products listed on KidBabyz.com — no minimum order required.

🕒 PROCESSING TIME

Once your order is placed, our team begins preparing it right away.
✅ Processing time: 3–4 business days
⏳ Please note: Processing may vary slightly depending on product type and availability.

🌍 SHIPPING TIME

Orders are shipped directly from our domestic and international warehouse partners.
Estimated delivery time: 2–4 weeks, depending on location, product origin, and customs clearance.

Delays can occasionally occur during high-volume seasons or due to customs procedures, but we’re always here to help track your order.

📦 MULTIPLE PACKAGES?

Yes — your items may arrive separately.
This happens when:

  • Items are stocked at different warehouses
  • An item is on backorder or ships faster individually

We prioritize speed, so we ship items as they’re ready — which might mean separate deliveries with slight time gaps.

🔎 TRACKING YOUR ORDER

Once your order is shipped:

  • We’ll email you a tracking number or tracking link
  • It may take a few days for tracking data to update, especially for international shipments

If you don’t receive a tracking link within 5–7 business days, please email us at contact@kidbabyz.com.

❌ WANT TO CANCEL AN ORDER?

We get it — things change.
If you wish to cancel:

  • Email us at contact@kidbabyz.com within 24 hours of placing the order
  • If your order is still processing (not yet shipped), we’ll do our best to cancel it
  • Once an order is shipped, it cannot be canceled — but you may return it after delivery under our return policy

Please note: We cannot guarantee cancellations after 24 hours, but we’ll always try to assist.

📬 STUCK OR LOST PACKAGES?

We insure every shipment.
If your order is:

  • Stuck at customs
  • Returned to sender
  • Lost during delivery

…we’ll either resend your item with tracked shipping or issue a refund (once the package is returned to us). Just reach out and we’ll assist right away.

💰 CUSTOMS & TAXES

Please note:

  • Prices on our site are tax-free (USD)
  • Import duties, taxes, or customs fees may apply depending on your country’s regulations

These are not covered by KidBabyz and must be paid by you (the recipient). For further guidance, please contact your local customs office.

Have more questions?
We’re happy to help! Email us anytime at contact@kidbabyz.com